Returns & Exchanges
At Passage Publishing, we strive to ensure your wardrobe additions are a perfect fit. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items in original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is folded neatly to prevent damage during transit.
- 3.Apply Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your return parcel.
- 4.Drop Off and Track
Deliver your package to the nearest authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund or exchange.